By Gemma Cleanslate
Ed Merryman, one of the wonderful Firestorm support team members called
for some help in the group to test a new service item over at Firestorm
Support Center Island. I was more curious than really helpful so went over to
help test. What a surprise ! I had never been over to the Center
Island before, only to the classrooms in the sky. After I assisted in the
test, which is for a new more personal system that will begin when it is
ready and will be announced in the blog. 
I went for a stroll around
to see what was there. The team has a marvelous tutorial for newbies . One of
the best and simplest I have seen lately. On arrival, the avatar takes a
stroll along a pleasant path stopping at billboards that teach the basics of Second Life starting with walking, jumping, sitting flying and progressing to
more activities one needs to learn for ease in second life. A barrier “teases”
the avatar to learn the task before passing on or won’t let you go. I was
glad to see clear directions on using the camera which is so important.
Instructions are simple to follow and give a notecard with further help for” ifs
and buts.” Example: an Apple computer with different instructions as having only
one button on the mouse. 
There are also clothing freebies along the way
and changing rooms. At the end of the instructions there is a set of billboards
with landmarks to more help places in SL where you can find more information,
freebies and people to meet. I liked the etiquette section for newbies that
aided in meeting people and the best way to fit into conversations and make
friends easily. I think everyone should take a walk along the path just to see
it. The directions are set for any viewer help. Firestorm is my favorite viewer, so I was glad to see how helpful their classes are too along with the wonderful support help group. I learn so much just from listening to the answers to questions from other users. I applaud the effort the volunteers put into making Firestorm so good. http://maps.secondlife.com/
Gemma Cleanslate
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